Privacy Policy

Privacy Policy

Alternative Eco Solutions Privacy Policy

  1. Introduction

Alternative Eco Solutions is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or purchasing our Products, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact information: such as your name, address, email address, and phone number.
  • Billing information: such as payment details, credit card information, and billing address.
  • Account information: such as username, password, and account preferences.
  • technical information: such as IP address, browser type, and device information.
  • Usage information: such as pages visited, time spent on the site, and other website usage data.
  1. How We Use Your Information

We use the personal information collected for various purposes, including:

  • To process your orders and provide you with our Products and services.
  • To communicate with you regarding your account, inquiries, or customer support needs.
  • To improve our website, Products, and services.
  • To send promotional materials, newsletters, or other relevant information, if you have opted-in to receive such communications.
  • To comply with legal obligations, prevent fraud, or enforce our Terms and Conditions.
  1. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • To provide you with our Products and services, such as sharing your information with our installation partners, payment processors, or shipping providers.
  • To comply with legal obligations, such as disclosing information in response to a court order, subpoena, or law enforcement request.
  • To protect the rights, property, or safety of Alternative Eco Solutions our customers, or others.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the new entity.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws or regulations.

  1. Your Rights and Choices

You have the right to access, update, or delete your personal information, as well as to opt-out of receiving marketing communications from us. To exercise these rights, please contact us using the contact information provided below.

  1. Changes to This Privacy Policy

Alternative Eco Solutions reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to periodically review this page to stay informed about our privacy practices.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact Alternative Eco Solutions at info@alternativeecosolutions.com .